Every business changes to meet the expectations of their customers and to respond to current and expected changes in things like the economy, fashion, personal taste, generational dictates and more.
For instance if your local Sears store hadn't changed over the years it would still be called Sears and Roebuck and would sell primarily from catalogs.
It is subtle, yet significant changes that chart the path for business productivity in a new era. Every business must respond to the need for business reinvention.
This is why retailers respond to seasonal alterations in product offerings. This is why you will find clearance racks containing merchandise they will no longer be selling. They make this move in response to the pressure of outside influences that are often useful in altering the business course even if only by a few degrees.
The method of reaching consumers has changed as well. Radio, television and print media are still used to reach out to consumers, but the options have opened significantly as consumers respond to online ads and other non-traditional media to make purchasing decisions.
Your online business can't remain where it is today and thrive six months from now. You will need to pay attention to your customers, adjust content, revisit your offerings and welcome new merchandise to your stable of offerings. You will need to speak the common language of your customers and focus your advertising on the demographics that are most likely to buy your product.
Let's say, for the sake of argument that your website is designed to appeal to those who are 25-35 years of age. If you have the same exact website and offer the same exact items five years from now you might lose 50% of your customer base. While you kept things on track and resisted change the top end of your demographic may have been silently slipping away while those moving into your target still felt as if the site were for people older then they were. Can you see how the bubble shrinks in this scenario? You didn't grow with the older portion of your base, and you didn't intentionally welcome others.
If you aren't constantly working toward welcoming the youngest members of your demographic range you are missing the opportunity to reach them. By the time you realize your mistake you may have already forfeited the opportunity to serve them.
By remaining diligent in adjusting you can help your brand remain relevant in a changing sales environment. This might mean freshening your logo, revamping your website and an altering product offerings. It requires that you pay attention to trends and solicit feedback from every age group in your demographic.
The method by which you share your message might change as time goes on, but if you refuse to consider opening your eyes to the possibilities of meaningful change you may be consigning your business to a slow and painful demise.
There aren't many who like to see their home furnishings in the same place for the rest of their lives. Move your cyber furniture, add something new, replace things along the way and make your place in cyber space a welcoming environment for those who have been looking for what you offer.